Privacy Policy

Last updated: September 10, 2026

PetPilot (“we”, “us”) operates the PetPilot online store. This policy describes how we collect, use, and share information when you visit petpilot-3073.myshopify.com or place an order.

Information we collect

We collect account and checkout details you provide (name, email, shipping address, payment confirmation from Shopify Payments or the processor you choose), order history, and device data such as IP address and browser type. We do not store full credit-card numbers on our servers.

How we use information

We use your information to process orders, provide customer support, prevent fraud, improve the store, and send transactional email. Marketing email is sent only if you opt in, and you can unsubscribe at any time.

Who we share information with

We share fulfillment data (name, shipping address, and the products you ordered) with suppliers and logistics partners so they can ship your order. We also use Shopify, payment processors, and service providers who process data on our instructions. We do not sell your personal information.

Cookies

The store uses cookies and similar technologies for checkout, cart, analytics, and (if enabled) advertising. You can control cookies in your browser; some features may not work without them.

Your choices

You may request access, correction, or deletion of personal information by emailing us at the address on this site. Depending on where you live, you may have additional rights under applicable privacy law.

Contact

Questions about this policy: use the contact details listed in the store footer or your order confirmation email.